Terms and Conditions

Article 1: Definitions

The terms and conditions have the following meanings:

a. group accommodation: the total or part of buildings and/or accommodations with all accessories, inventory and rented items; b. entrepreneur: Group accommodation de Berenshoeve;

c. contractor: the person who concludes the agreement with the entrepreneur on behalf of himself or on behalf of a group;

d. group: the group of individuals who have the right to stay in the accommodation under the agreement;

e. group members: those who are part of the group;

f. agreed price: the compensation paid for the use of the group accommodation; it is stated in writing what is and is not included in the price;

g. costs: all costs for the entrepreneur associated with the operation of the recreational business

h. information: written or electronic data provided about the use of the group accommodation, the facilities and the rules regarding the stay;

i. cancellation: the written termination of the agreement by the contractor before the start date of the stay;

j. house rules: rules regarding the use of and stay on, around and in the accommodation.

Wherever the terms and conditions refer to group accommodation below, conference venue(s) should also be read.

Article 2: Contents of agreement

1. The entrepreneur does not make the agreed group accommodation available to the group for recreational and/or business purposes for permanent residence for the agreed period and the agreed price.

2. If the information differs significantly from the information provided when entering into the agreement, the holiday maker has the right to cancel the agreement without costs.

3. The contractor has the obligation to comply with the agreement and the rules in the accompanying information. He ensures that the group members comply with the agreement and the rules in the accompanying information

4. The entrepreneur assumes that the contractor enters into this agreement with the consent of the group members.

Article 3: duration and expiry of the agreement

The agreement ends by operation of law after the expiry of the agreement period, without notice of termination being required.

Article 4: Price and price changes

1. The price is agreed on the basis of the rates applicable at that time, which are determined by the entrepreneur.

2. If, after the agreed price has been determined, additional costs arise due to an increase in charges on the part of the entrepreneur as a result of a change in charges and/or levies that directly relate to the accommodation or the contractor and/or group members, these can be charged to the contractor. passed on, even after the conclusion of the agreement.

Article 5: Payments

1. The contractor must make payments in euros. Unless otherwise agreed.

2. If the contractor, despite prior written notice, does not or does not properly fulfill his payment obligations within a period of two weeks after the written notice, the entrepreneur has the right to terminate the agreement with immediate effect. Without prejudice to the entrepreneur's right to full payment of the agreed price.

3. If the entrepreneur is not in possession of the total amount due on the day of arrival, he is entitled to deny the contractor and the group members access to the group accommodation, without prejudice to the entrepreneur's right to full payment of the agreed price.

4. The extrajudicial costs reasonably incurred by the entrepreneur after a notice of default will be borne by the contractor. If the total amount is not paid on time, the legally determined interest rate on the outstanding amount will be charged after written notice.

Article 6: Cancellation

1. In the event of cancellation, the contractor pays compensation to the entrepreneur. This amounts to:

2. – in case of cancellation more than twelve months before the commencement date, 10% of the agreed price.

- In case of cancellation more than six months before the start date, 30% of the agreed price.

- In case of cancellation within four to six months before the start date, 70% of the agreed price is charged.

- In case of cancellation within two to four months before the start date, 80% of the agreed price

- For cancellations within two months before the start date, 95% of the agreed price

- In case of cancellation on the day of the commencement date, 100% of the agreed price.

3. The compensation will be refunded pro rata after deduction of administration costs if the accommodation is reserved by another contractor for the same period or part thereof for the same number of persons or fewer and no other part of the accommodation is available during that period . The administration costs amount to 5% of the agreed price with a minimum of € 25.00 and a maximum of € 55.00.

Article 7: House rules

1. The contractor and the group members are obliged to comply with the house rules set by the entrepreneur.

2. The contractor must inform the group members of the applicable house rules

Article 8 Premature departure of the contractor

The contractor owes the full price for the agreed period.

Article 9: Early termination by the entrepreneur and eviction in the event of an attributable shortcoming and/or unlawful act

The entrepreneur can terminate the agreement with immediate effect:

a. If the contractor and/or the group members do not properly comply with the obligations under the agreement, the rules from the associated information and/or government regulations, despite prior written warnings, to such an extent that the standards of reasonableness and fairness of the entrepreneur it cannot be expected that the agreement will be continued

b. If, despite prior warning, the contractor and/or group members cause nuisance to the entrepreneur and/or others or if the contractor and/or group members spoil/spoil the good atmosphere on or in the immediate vicinity of the site

c. If the contractor and/or the group members, despite prior written warning, act(s) contrary to the intended use of the site by using the group accommodation

2. If the entrepreneur wishes interim termination or eviction, he must inform the contractor of this by personally delivered letter. After cancellation, the contractor must ensure that the group accommodation has been vacated and that the group or the group members in question have left the site as soon as possible, but no later than within four hours.

3. If the contractor fails to vacate the group accommodation, the entrepreneur is entitled to vacate the group accommodation at the expense of the contractor.

4. The contractor remains in principle obliged to pay the agreed rate

Article 10: Complaints

1. An identified shortcoming in the agreement as referred to in Article 2 must be reported by the contractor to the entrepreneur as soon as possible (no later than within two weeks), so that he can find an appropriate solution.

2. If it subsequently turns out that the contractor has not fulfilled this reporting obligation and the entrepreneur has therefore not been given the opportunity to remedy the shortcoming, the contractor can no longer claim any right to compensation.

Article 12 l Liability

1. The legal liability of the entrepreneur for damage other than personal injury and death is limited to a maximum of €300.00 per event. The entrepreneur is obliged to take out insurance for this.

The entrepreneur is not liable for an accident, theft or damage on his premises unless this is the result of a shortcoming attributable to the entrepreneur.

2. The entrepreneur is not liable for disruptions in the utilities unless he can invoke force majeure.

3. The entrepreneur is not liable for the consequences of extreme weather conditions or other forms of force majeure.

Article 13: Dissolution

1. If the rented accommodation is destroyed through no fault of the entrepreneur or cannot be used temporarily, the entrepreneur and the contractor have the right to terminate the agreement. If the destruction of the accommodation or the temporary out-of-use of the accommodation is attributable to the entrepreneur, the contractor can claim compensation.

2. If possible, the entrepreneur can offer the contractor an equivalent replacement accommodation at an equal price. In that case, the contractor can choose between termination or acceptance of the replacement accommodation

Article 14: dispute settlement

Dutch law applies to all disputes relating to the agreement. Only the Dutch courts have jurisdiction to hear these disputes. The group members must submit their complaint in writing to the entrepreneur within two weeks after it arose.